Help

Start with the problem if you have one. Otherwise, pick a topic and read how that part of Dawnling works, with screenshots from the app.

The alarm didn't go off. This is the one thing I always want to hear about, even if you think it was your own doing. The alarm reliability page has the checklist for your phone. If it still stayed quiet, email hello@dawnling.app with your phone model and roughly when it should have rung, and I will dig into it.

Quick fixes

My iPhone runs iOS 26 and the alarm was silent My iPhone runs iOS 17 or 18 and the alarm was silent My Android phone stayed quiet Silent mode, Do Not Disturb and Focus Snooze: how many, how long I missed a morning. What did I lose? I'm getting a new phone

Topics

Alarm reliabilityThe checklist for each phone so the alarm rings, what silent mode and Focus do, and what to send me if it stayed quiet. Getting startedThe first evening with Dawnling: onboarding, the permission it asks for, the free piece, the First steps list and the four tabs. AlarmsThe alarm list and every section of the editor: time, repeat, label, wake missions and their difficulty, routines, snooze, sound, test and delete. The morningWhat happens from the first ring to "Start the day": the wake screen, I'm up, the routine timer, the celebration, and what a morning pays. Routines and FocusThe five built-in routines, custom routines, durations and sounds, plus Focus, the Pomodoro timer with Wick. Wick and the roomThe bond, levels and flame colours, what tapping Wick does, the time of day and weather in the room, Wick's bedtime and the tuck-in. Shop and inventoryDewdrops and what they buy, the shop, the item preview, the chest with everything you own, the New tag, and wall and floor colours. WidgetsWick on the Home Screen, the Lock Screen, StandBy and the Dynamic Island on iPhone, and the Glance widgets on Android. SettingsEvery switch in the Settings tab, in order: clock format, sounds, notifications, the morning check-in, First steps, bedtime, and the About section. Your dataWhat Dawnling stores and where, why there is no account, what happens on a new phone or after deleting the app, and how gift codes work. Common questionsThe questions people ask most: using Dawnling as the only alarm, missed mornings, silent mode, price, streaks, Apple Watch and what is coming.

How Dawnling is built

Dawnling is a pixel-art alarm clock made by one person in Hamburg. A little candle called Wick wakes up when you do, then walks you into your morning: a short wake mission if you want one, a routine if you set one, and a room that fills up with the dewdrops you earn by showing up.

Not answered here? Email and a person reads it, usually the same day.

hello@dawnling.app