Support

Something not working? Start here, and if the answer isn't below, just email. A real person reads it.

The alarm didn't go off. This is the one we always want to hear about, immediately, even if you think it was your fault. Email hello@dawnling.app with your phone model and roughly what time it should have rung, and we will dig into it.

Making sure the alarm rings

On iPhone

If Dawnling spots a problem it will show a banner on the home screen. Tap it and it takes you straight to the right setting.

On Android

Common questions

Can I use Dawnling as my only alarm?

That's the goal, and it's what we test for. Give it a week alongside your usual alarm first. Not because we expect it to fail, but because trusting a new alarm should be earned rather than assumed.

How do I turn off the wake missions?

Open the alarm, and switch off Wake mission. You can also pick a different kind: typing, a little maths, or lighting the candles in order. It's per alarm, so a weekday alarm can be strict and a weekend one gentle.

What happens if I miss a morning?

Nothing. Wick slept in too. Dawnling has no streaks to break, no guilt messages, and nothing to lose. Showing up is rewarded, missing is not punished.

How do I earn dewdrops?

By waking up and by finishing routines. Quitting a routine early still keeps what you earned for getting up. Dewdrops buy furniture, wall and floor colours in the shop. There is no way to buy them with money.

Where did my flame colours come from?

They unlock as your bond with Wick grows. Tap the bond bar on the home screen to see what you've unlocked and to switch between them.

Is my data backed up?

Your alarms and progress live on your device. Deleting the app deletes them. See the privacy policy for exactly what is stored and where.

Requests, bugs and ideas

Dawnling is made by one person, and the roadmap genuinely moves based on what people ask for. If a routine type is missing, a sound grates, or something feels clumsy at 6am, say so.

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